Quality Assurance

Cruice Pest Control is dedicated to delivering high quality pest control services, on time and on budget.  We are committed to providing a level of quality work beyond customer expectations.

We place major importance on the Partnership’s competitiveness based on consistent quality of product and service that has traditionally led to repeat business resulting from high levels of customer satisfaction.

Cruice Pest Control also values the safety of our employees and the protection of the environment.  As part of our commitment to achieving the principles of health and safety in our workplace, we provide a safe and healthy work environment for workers and customers.  This commitment also extends to ensuring that our operations and activities do not place the local community or environment at risk of injury, illness or damage.

We practice principles of responsible environmental management, sustainability and protection of the natural environment in our workplace. We ensure that our activities, products and services are designed to protect and enhance the environment in the communities in which we operate, and that our operations do not place the natural environment or the local community at risk of harm.

The management system outlined in the Quality, Safety and Enivoronmental Manual is designed to satisfy the requirements of ISO 9001:2008, ISO 14001:2004, AS 4801:2001, all appropriate Australian standards, relevant legislation, codes of practice etc. and our contractual requirements.

Cruice Pest Control establishes and reviews performance against measurable objectives in monthly Management Meetings to ensure its continued compliance and suitability to customer requirements. Statistical reports are produced and reviewed quarterly to monitor trends and continuous improvement.

Our QSE policy is reviewed at least annually or as required based on day-to-day needs.  All staff are invited to have input to our QSE Policy through Management Meetings, Toolbox Meetings and training forums. A framed copy of this policy is available at our administration office.